AWC - Services

Services

Consultation

Prior to any installation we provide a free on-site survey to confirm suitability and we also make recommendations on the most suitable system. We can offer a 7 Day "Free Trial" on most systems to make sure that you and your staff and customers are 100% satisfied.

Services

Once your cooler is installed your cooler has a filter change and sanitisation every 6 months. All water contact surfaces are sanitised. The 0.5 micron water filter is replaced to ensure maximum water quality. Your service visit is automatically logged and we will contact you to arrange a convenient time when your service visit is due.
All members of our Service Team have completed and EPDWA Service and Sanitisation courses. We are committed to providing exceptional service carried out by competently trained personnel who fully understand hygiene requirements.

All service personnel are employed directly by AWC, we do not use sub-contractors to install or service our water coolers.

The Benefits

Quality, Convenience, Cost Effective

No more:

  • Weekly bottle deliveries.
  • Storage problems of both full and empty bottles.
  • Monthly Invoicing and other time consuming paperwork.
  • Telephone calls.
  • Wasted staff time and energy replacing heavy 20kg water bottles.

The quality of our after sales service, available throughout the 32 counties, is one key advantages of owning one of our coolers.

When we say service that is exactly what you get. It means we will manage your after sales requirements for you.
Our team of friendly service engineers ensure:

  • Regular filter changes.
  • Scheduled Maintenance & Service every 6 months
  • Cup deliveries

Cost Effective - Save £££

Advanced Water Coolers Ltd. offers a convenient, cost effective method of obtaining a virtually unlimited supply of pure chilled premium quality water, straight from the mains. We supply offices, factories hospitals, gymnasiums and any other environment that requires a continuous supply of pure chilled drinking water. Ensure that your staff benefit from an uninterrupted supply of delicious chilled water, without the headache or heartache of an endless stream of bottle deliveries and invoices.

Start Saving now

Once you purchase our system the savings start immediately. Save on coffee/tea costs, save on "bottled water" costs, save on administration costs... so why not act immediately and enjoy the quality and convince of our system today. We provide a free individual auditing service, to identify your particular requirements, and recommend the system(s) best suited to your needs.

Quick and easy installation

We can install our equipment virtually anywhere in your work area, within minimum interruption to your staff. Installation is carried out by our fully qualified service engineers with a wealth of experience in installing our coolers in both new and period buildings. A typical installation takes approximately one hour.

Buy the system not the water!

Our systems include the latest in filtration and purification technology, and can be connected directly to your mains water supply. Through a series of filtration and/or purification steps your tap water is transformed into a truly delicious drink. What could be healthier?

Our Service Promise - Cooler Care

With no hidden costs or surprise charges our Service Promise provides peace of mind with every water dispenser purchase or rental, be it a mains fed cooler, drinking water fountain or hot water boiler.

What's included?

  • Twice yearly service with all parts and labour included
  • Full call out and repair service - next working day
  • Replacement of water dispenser if a repair cannot be undertaken on site
  • 24 hours a day 7 days a week manned Customer Service Centre
  • Delivery to your chosen location
  • Full installation by one of our own trained AWC service engineers

No hidden charges - labour and parts costs are always covered.

Advanced Water Coolers Ltd

Unit B5, South City Business Centre
Tallaght, Dublin 24
Ireland

Freephone: 1800 327 688
Tel: 01-4599362
Fax: 01-4599972
Email: coolers@awc.ie

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